Front Desk Coordinator -

Part-Time or Full-Time Location:

Boynton Beach, FL Position Type:

Part-time or Full-time Job Summary All Pro Rehab is seeking a friendly, energetic, and dependable Front Desk Coordinator to join our team in Boynton Beach, Florida. This position is available on either a part-time or full-time basis. The Front Desk Coordinator plays an important role in creating a welcoming experience for our patients while supporting the clinic's daily administrative operations. Primary responsibilities include managing patient schedules, answering phone calls, verifying insurance benefits, collecting payments, and communicating with patients and referring providers. The ideal candidate is organized, professional, comfortable multitasking, and committed to providing excellent customer service. About All Pro Rehab All Pro Rehab is an outpatient physical therapy clinic providing skilled, one-on-one evaluations and treatments. Every treatment session is a full hour and is conducted with the same therapist whenever possible. Our clinic features clean, state-of-the-art equipment and private treatment rooms. We treat patients experiencing back, neck, shoulder, knee, hip, ankle, and other orthopedic conditions and injuries. We create individualized treatment plans for every patient in a welcoming and supportive environment. Our team also works closely with physicians and other healthcare providers to help patients meet and exceed their goals. We are conveniently located in Quantum Village, within the Publix shopping plaza in Boynton Beach. We accept most major insurance plans, including Medicare, and offer affordable cash-based treatment packages. Our Work Environment Includes A safe, welcoming, and supportive workplace A lively and enjoyable team atmosphere Casual Fridays Catered employee lunches Opportunities for professional growth Responsibilities Answer and direct incoming telephone calls in a friendly and professional manner Greet patients and assist with the check-in and checkout process Schedule patient appointments and set up visit reminders Collect copayments, deductibles, and other patient payments Verify insurance eligibility and benefits Scan and upload relevant documents into patient records Follow up with patients regarding appointments and outstanding information Communicate with physicians' offices and other healthcare providers Receive and distribute incoming mail Complete daily opening and closing procedures Maintain an organized, professional, and welcoming front desk area Assist with additional administrative duties as needed Qualifications Friendly, professional demeanor with positive energy Excellent verbal and written communication skills Strong customer service and interpersonal skills Ability to remain organized and multitask in a busy environment Comfortable answering telephone calls and communicating with patients Proficient typing and general computer skills Proficiency with Microsoft Office, including Word and Excel Dependable, punctual, and attentive to detail Ability to maintain patient confidentiality Previous experience in a medical office, front desk, administrative, or customer service position is preferred Experience with insurance verification and electronic medical records is a plus Must be able to provide three professional references If you are personable, organized, and interested in growing with a patient-centered healthcare practice, we encourage you to apply. Apply today to join the All Pro Rehab team!

Pay:

$18.00 - $21.00 per hour Expected hours: 25.0 - 40.0 per week

Benefits:

Paid training

Work Location:

In person