DCF Family Safety Receptionist to work in the Service Center assisting customers. DCF Family Safety Receptionist providing administrative assistance to the Department of Children and Families for Child Protection and Children's Legal Services with answering inquiries and questions, and customer complaints. Refer calls or in person inquiries to the proper person, office, or resource requested. Handle and resolve customer complaints. Complete follow up customer inquiries as necessary. Answer Incoming Calls Answer door and assist clients/families that come to the office Outgoing / Incoming Mail Delivery - Postage Machine Tidy up Play Room (when used) Closure Letters Case Filing (file) Forms (use Share Drive) Assist with employee interviews Accept Supply Deliveries (put in supply room) Blue Book (keep stocked) Deliver Faxes (end of day) Replenish Copier Paper (end of day) Empty Recycle Boxes (end of day Tuesday and Friday) Skill Required / Desired Amount of Experience Ability to speak and understand English Required Ability to use office equipment, postage machine, copier, fax machine Required Strong job tenure in professional office environment Required 2 Years Experience with customer facing customer service in a professional environment Required 1 Years Professional appearance and courteous to customers Highly desired Experience in mail room processes and machines Highly desired Experience assisting with employee interviews Highly desired Experience with supply management Highly desired Experience using

Share Drive Desired Pay:

$15.00 per hour Expected hours: 40.0 per week

Work Location:

In person