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NP
NEWCARE PRIMARY MEDICINE
Front Desk Receptionist
Career Insights for Receptionist
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Based on Florida data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,046 / year median in Florida
+16% projected growth
Job Description
We are currently seeking an experienced and reliable Front Desk Receptionist to join our fast-paced primary care office. The ideal candidate must have prior experience with insurance verification and front desk responsibilities in a medical setting.
Key Responsibilities:
- Greet patients and visitors in a courteous and professional manner
- Verify patient insurance coverage prior to appointments
- Collect co-pays and verify demographic and billing information
- Schedule appointments and manage the front desk workflow
- Answer multi-line phones and respond to inquiries
- Maintain patient confidentiality and follow HIPAA guidelines
Requirements:
- Minimum 1 year experience in a medical office, specifically handling insurance verification
- Knowledge of major insurance plans and billing procedures
- Strong communication and organizational skills
- Familiarity with electronic health records (EHR) systems