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PC
Primary Care Medicine
Front Desk Receptionist
Career Insights for Receptionist
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Scorecard
Based on Florida data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,046 / year median in Florida
+16% projected growth
Job Description
Duties:
- Answering phone calls and directing them to the appropriate department or personnel
- Scheduling appointments and managing the office calendar
- Check In patients and providing them with all appropriate paperwork
- Patient registration and insurance verification
- Updating patient records and maintaining accurate electronic medical records
- Providing general administrative support to the medical office staff
Experience:
- Previous experience working in a medical office or healthcare setting is required
- Familiarity with medical terminology and procedures is a plus
- Proficiency in using electronic health record (EHR) systems
- Strong communication skills, both written and verbal
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Knowledge of phone systems and ability to handle high call volumes Please note that this job description is not exhaustive, and additional duties may be assigned as needed.