We are seeking a friendly, dependable Front Desk & Pet Care Associate to join our team. This role is primarily customer-facing at the front desk, while also assisting with light, hands-on pet care duties. Ideal candidates enjoy working with both people and animals in a fast-paced environment.
Key Responsibilities:
Front Desk Duties:
Greet clients and provide a warm, professional experience Schedule appointments and manage reservations Handle check-ins and check-outs efficiently Answer phone calls, emails, and general inquiries Process payments and maintain accurate records
Pet Care Support:
Safely transport dogs to and from kennels or designated areas Provide basic care for cats (feeding, litter box maintenance, monitoring) Assist with ensuring pets are comfortable and settled during arrivals and departures
Facility Support:
Maintain cleanliness and organization of the front desk, lobby, and client-facing areas Light cleaning duties such as sweeping, wiping surfaces, and keeping the reception area presentable
Qualifications:
Strong customer service and communication skills Comfortable handling dogs of all sizes and temperaments Ability to multitask and stay organized Reliable, punctual, and team-oriented Willingness to assist with both desk work and light animal handling Previous experience in customer service or animal care is a plus, but not required