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NH
Naples Heart Rhythm Specialists
Cardiology Front Desk Receptionist
Career Insights for Receptionist
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Scorecard
Based on Florida data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,046 / year median in Florida
+16% projected growth
Job Description
Job description: We are seeking a professional and detail-oriented Cardiology Front Desk Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative duties within a busy cardiology clinic. This role requires strong organizational skills, familiarity with electronic health record (EHR) systems, and a solid understanding of medical terminology and billing processes. Bilingual abilities and prior clinic or medical office experience are highly valued to ensure smooth patient flow and efficient clinic operations. Responsibilities Greet patients and visitors warmly, ensuring a positive first impression Schedule appointments using EMR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks Verify insurance coverage and perform insurance verification procedures Collect patient information, update medical records, and review documentation for accuracy Handle patient check-in and check-out processes efficiently, including intake procedures Support administrative tasks such as scanning and data entry. Coordinate with clinical staff to facilitate smooth clinic operations and patient care delivery Qualifications Proven experience in a medical front desk or administrative support role within a healthcare setting; experience preferred Familiarity with EMR/EHR systems including Athenahealth Knowledge of medical billing, ICD coding (ICD-9/ICD-10), CPT coding, and insurance verification processes Strong understanding of medical terminology relevant to cardiology and general healthcare practices Excellent customer service skills with professional phone etiquette and communication abilities Ability to handle sensitive health information in compliance with HIPAA regulations Strong organizational skills with attention to detail in documentation review and data entry Join our dedicated healthcare team where your administrative expertise will contribute significantly to delivering quality patient care in a professional setting.