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ZS
Zion Shipping
Sales Representative/ Front Desk Receptionist
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Scorecard
Based on Florida data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,046 / year median in Florida
+16% projected growth
Job Description
Sales Representative/ Front Desk Receptionist Zion Shipping North Miami Beach, FL Job Details Full-time $18 - $20 an hour 3 hours ago Qualifications Product presentation Writing skills Team management Attention to detail Retail math Full Job Description Job Summary We are seeking a dedicated and friendly Front Desk Agent/ Sales Representative to join our team. The ideal candidate will be the first point of contact for our guests and potential agents, providing exceptional customer service and ensuring a welcoming environment. This role requires strong communication skills, attention to detail, and the ability to handle various tasks efficiently in a fast-paced setting. Responsibilities Greet and check in guests upon arrival, ensuring a smooth and pleasant experience. Handle client inquiries and provide information about Zion Shipping services. Manage transactions using the portal, including offering upgrade plans . Process payments accurately through cashiering duties, including cash handling and retail sales transactions. Maintain cleanliness and organization of the front desk area and lobby. Assist with merchandising efforts by promoting services and special offers. Conduct product demos for guests when applicable to enhance their experience. Ensure compliance with company policies and procedures while maintaining high standards of customer service. Skills Strong customer service skills with a focus on clients' satisfaction. Excellent communication skills, both verbal and written. Proficient in Mircosoft Office and basic math for accurate cash handling. Ability to upsell services effectively while maintaining a positive client experience. Experience in retail sales environments is a plus. Bilingual abilities are highly desirable for effective communication with diverse guests. Knowledge of merchandising techniques to promote Zion Shipping offerings effectively. Strong phone etiquette for handling inquiries and transactions professionally. Supervising experience is beneficial for managing front desk operations efficiently. Join our team as a Front Desk Agent/ Sales Representative where you can make a difference in our clients' experiences while developing your skills in a dynamic environment!