Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
CH
Cano Health
Front Desk Coordinator
Career Insights for Receptionist
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Florida data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,046 / year median in Florida
+16% projected growth
Job Description
Front Desk Coordinator Cano Health - 3.0 North Miami, FL Job Details Full-time 2 days ago Qualifications English High school diploma or GED Haitian Creole Full Job Description It's rewarding to be on a team of people that truly believe in making an impact! We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us. Job Summary The Front Desk Coordinator serves as the first point of contact for patients, visitors, and callers at the clinic. This role is responsible for providing exceptional customer service while performing a range of administrative, clerical, and data entry duties, including patient intake, insurance verification, and appointment scheduling. The Coordinator ensures smooth front-desk operations and supports the clinical team in delivering high-quality, patient-centered care. Essential Duties & Responsibilities Administrative Responsibilities Patient Intake and Onboarding Create new patient profiles in the EMR system. Conduct welcome calls and schedule initial appointments. Mail welcome packages to new patients. Obtain required annual consents and patient signatures. Encourage and assist patients with Patient Portal enrollment. Coordinate translation services as needed (e.g., Propia app). Greet patients and visitors warmly, creating a welcoming and professional environment Office Hours Monday through Friday 8am-5pm Must be fluent in Haitian Creole and English due to patient demographics Phone Operations Answer and route incoming calls appropriately. Take messages, assist callers, and properly document/disposition each call. Respond to inquiries in person, over the phone and via email with professionalism and accuracy Education & Experience High School Diploma or equivalent required. Minimum of one (1) year experience in a front desk setting. Knowledge of medical insurance, Medicaid/Medicare, and EMR systems preferred. BLS Certification, be able to respond to medical emergencies (Preferred) Training in gait support, proper lifting techniques, and ADA compliance.