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Plantation Bay Community Association - Ormond Beach

Receptionist/Assistant

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Job Description

Job Summary
EXPERIENCE WORKING IN HOME OWNERS ASSOCIATION
(HOA)
PREFERRED
We are seeking a dynamic and organized Receptionist/Administrative Assistant to join our team! In this vital role, you will be the first point of contact for homeowners and guests, ensuring a welcoming and professional environment. You will handle a variety of administrative tasks that keep our office running smoothly, from managing phone systems to supporting daily operations. Your proactive approach and excellent communication skills will help foster positive relationships with clients, vendors, and team members alike. This position offers an opportunity to develop your office management skills while contributing to a vibrant professional environment. Duties Greet residents and guests warmly, providing exceptional customer service and maintaining a professional front desk presence Manage multi-line phone calls, directing calls efficiently and professionally while taking detailed messages when necessary Handle incoming and outgoing correspondence, including emails, and mail Maintain organized filing systems ensuring easy retrieval of documents and records Support scheduling activities by managing calendars, setting appointments, and coordinating meetings using productivity software such as Microsoft Office and calendar tools Perform data entry tasks with high accuracy into spreadsheets and databases like client information management in Excel and Enumerate Experience Prior clerical or administrative experience in an office setting is highly preferred Demonstrated proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with strong computer literacy skills Experience using a phone systems and providing excellent phone etiquette in a professional environment Familiarity with homeowner / accounting software is advantageous Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment Proven customer service skills with a friendly demeanor and clear communication style
Pay:
$17.00 - $18.00 per hour Expected hours: 40.0 per week
Benefits:
Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance