A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
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Job Title:
Front Desk Manager /
Salon Receptionist Company:
Blowtox PGA Location:
Palm Beach Gardens, FL 33418
Job Type:
Full-Time /
Part-Time Salary:
$16.00 - $20.00 per hour (plus retail commission and bonuses)
About Us:
At Blowtox, we are more than just a premium blow dry bar! Located in the heart of Palm Beach Gardens, we offer luxury hair color, cuts, high-end extensions, makeup services, and specialty treatments. We pride ourselves on an upscale, high-energy, and supportive environment where our team thrives and our clients leave looking and feeling amazing. We are looking for a Front Desk Manager / Lead Receptionist who is the ultimate multi-tasker, professional, and brand ambassador. If you love the beauty industry, have a passion for elite customer service, and know how to keep a busy salon running seamlessly, we want to meet you! What You'll Do (Key Responsibilities): Be the
Face of Blowtox:
Greet every client with warmth and luxury-level hospitality as they walk through our doors. Master the
Schedule:
Oversee appointment bookings, cancellations, and stylist schedules using our booking software to optimize daily flow and minimize gaps.
Client Communications:
Answer phone calls, manage emails, and handle client inquiries promptly and professionally.
Drive Retail & Memberships:
Educate clients on our premium services, memberships, and retail hair care lines to boost salon revenue.
Manage Front Desk Operations:
Open/close the register, handle cash/card transactions accurately, and keep the reception and retail area pristine and perfectly stocked. Support the
Team:
Act as the liaison between clients and stylists, ensuring smooth transitions and a collaborative team environment. What We're Looking For (Requirements):
Experience:
1-2 years of reception, front desk, or hospitality management experience (Prior salon, spa, or luxury retail experience is highly preferred).
Skills:
Excellent communication, conflict-resolution, and multitasking abilities under fast-paced pressure.
Tech Savvy:
Comfortable using salon booking software and POS systems.
Demeanor:
A polished, professional presence with a positive, solutions-oriented attitude.
Availability:
Must be flexible to work weekends and standard salon hours.
Benefits & Perks:
Competitive hourly pay + retail commission opportunities. Generous employee discounts on services and luxury hair care products. A vibrant, beautiful, and collaborative team culture. Paid Time Off (PTO). Opportunities for growth within management.
Schedule:
Day shift / Evening shift Weekend availability required Overview We are seeking an energetic and detail-oriented Front Desk Manager / Receptionist to be the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and ensuring smooth administrative workflows. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a positive attitude that reflects our commitment to professionalism and client satisfaction. This paid position offers an exciting opportunity to contribute to a dynamic team while honing your office management expertise. Responsibilities Greet visitors, clients, and vendors with a friendly and professional demeanor, ensuring they feel welcomed and valued Answer multi-line phone systems promptly, directing calls efficiently and courteously while maintaining excellent phone etiquette Manage front desk operations including scheduling appointments, maintaining visitor logs, and handling incoming correspondence Support office management tasks such as filing, data entry, proofreading documents, and organizing supplies Assist with calendar management for staff and executives, coordinating meetings and appointments seamlessly Provide exceptional customer support by addressing inquiries accurately and professionally via phone or in person Maintain a tidy reception area, ensure all office equipment functions properly, and troubleshoot basic technical issues as needed Requirements Proven clerical or administrative experience in an office environment with strong organizational skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with general computer literacy and technical aptitude Excellent phone answering skills with knowledge of multi-line phone systems and phone etiquette Bilingual abilities are highly desirable to serve diverse client needs effectively Strong attention to detail for proofreading, typing, filing, and data entry tasks Exceptional customer service skills with the ability to communicate clearly and professionally in person and over the phone Ability to manage multiple priorities efficiently while demonstrating excellent time management skills Previous experience as a personal assistant or in office management is a plus but not required Join us in creating a welcoming environment where professionalism meets positive energy! This role is perfect for someone eager to develop their administrative skills within a vibrant team dedicated to excellence.
