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NORTH FLORIDA MEDICAL CENTERS, INC

Receptionist-Panacea

Career Insights for Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$33,046 / year median in Florida

+16% projected growth

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Job Description

Job Description Help for Job Description. Opens a new window. SUMMARY Welcome and assist all center callers, patients and visitors in a professional and courteous manner. Promote a positive patient experience with outstanding customer service. Adhere to organization policies and follow work processes specified in NFMC's receptionist manual and other established procedures. Duties include answering phones promptly and courteously, schedule patient appointments, checking patients in and out, completion of patient demographic information, insurance verification, and collect fees at the time of the visit. EDUCATION and
CERTIFICATIONS
One year certificate from college or technical school or One year or more related experience and/or training; or Equivalent combination of education and experience related to this type of position.
SCHEDULE/HOURS
Full Time Monday and Friday - 8:00 a.m. - 5:00 p.m. No weekends Employer agrees to pay at least the State of Florida minimum wage. AI Translation Assistant Opens in new window