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Schedule is Weekends (SAT and SUN) 7PM-7AM Applicants must have flexible schedule to assist with filling in weekdays, Holidays and other shifts as needed. (7AM- 3PM, 3PM-11PM and 11PM-7AM.) We are seeking a friendly, customer service focused professional. Fantastic phone etiquette, mail/ package delivery and guest relations. Essential Job Duties 1.Creates a warm and welcoming environment for all visitors, residents, families and employees of the facility. 2.Answers incoming calls in a courteous and professional manner and transfers to appropriate departments; takes messages that are complete and accurate. 3.Properly notes any customer issues and promptly forwards resident issues to management. 4.Serves as first point of contact for job applicants and forwards information to appropriate department manager. 5.Provides assistance to residents, family members and other visitors. Maintains a current list of residents including room number and phone lists of administration and department managers as well as key staff members. Other Job Duties 6.Makes copies, sends faxes and performs data entry or other clerical tasks as requested. 7.Maintains a sign-in and sign-out log of facility visitors.8. Updates current resident and staff directories. 9.Provides assistance with filing of invoices, personnel information, etc. as directed by supervisor. 10.Uses good judgement in screening calls and allowing entrance into facility. 11.Handles emergency and difficult situations in a calm and effective manner. 12.Sorts and distributes mail appropriately.

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Ability to

Commute:

Sun City Center, FL 33573 (Required)

Work Location:

In person