Job Overview We are seeking a friendly and organized Receptionist to join our team. This role is essential in providing excellent customer service and ensuring smooth operations during the weekdays & weekends. The ideal candidate will have experience in retail or grocery settings, possess strong communication skills, and be comfortable handling various administrative tasks. Evenings & Weekends are required.
MUST BE AVAILABLE FOR ANY DAY & ANY TIME
Responsibilities Greet and assist customers as they enter the spa, providing a welcoming atmosphere. Manage phone calls with professionalism, demonstrating excellent phone etiquette. Handle cash transactions accurately, including cashiering and cash handling duties. Provide information's to clients about spa services and products. Upsell spa services and retail products to clients. Process payments using POS system. Maintain a clean and organized reception area. Communicate with clients to ensure their satisfaction with services. Handle client complaints or concerns in a professional manner. Skills Strong customer service orientation with the ability to engage effectively with diverse clientele. Proficiency in Point of Sale (POS) systems for efficient transaction processing. Basic math skills for processing payments and handling cash. Minimum 1 year experience as a receptionist. Excellent communication skills, both verbal and written, with a focus on clarity and professionalism. Familiarity with technical sales of spa products is an advantage. Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.
Job Type:
Part-time Pay:
$14.00 - $16.00 per hour
Benefits:
Employee discount Flexible schedule
Education:
Associate (Required)
Experience:
receptionist: 1 year (Required) Shift availability: Day Shift (Required) Night Shift (Required) Ability to