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(CSSNA) Receptionist
Job Description
(CSSNA) Receptionist (Atlanta, GA, 30309) | 04/07/26 Job Description Below is the Job Description for your reference: Title
- Receptionist Duration
- 2 months Shift
- Standard | Mon to Fri Location
- Atlanta, Georgia
Payrate - $18/h Role Purpose The Receptionist serves as the first point of contact, delivering a welcoming, professional, and service-oriented experience for guests, field teams, vendors, and internal partners.
This role sets the tone for hospitality culture while ensuring efficient front-desk operations and administrative support. Key Responsibilities Guest & Employee Experience Greet all guests, vendors, and team members with warmth, professionalism, and a hospitality-first mindset
Manage front-desk check-in procedures, visitor badges, and SSC access protocols
Serve as a brand ambassador who models standards and values Communication & Coordination Answer and route incoming phone calls accurately and professionally
Monitor and respond to general SSC inboxes or front-desk communication channels
Coordinate meeting room reservations and assist with meeting setup as needed Administrative Support Maintain reception area cleanliness, organization, and professional appearance
Handle incoming and outgoing mail, packages, and deliveries
Support SSC leadership and teams with administrative tasks (printing, scheduling, basic reporting, etc.)
Track visitor logs and front-desk activity as required Safety, Security & Compliance Follow SSC safety, security, and emergency procedures
Escalate concerns or unusual situations promptly and appropriately
Support business continuity protocols during incidents or disruptions Culture & Team Support Assist with internal events, recognition initiatives, and employee engagement activities
Partner with SSC teams to create a positive, inclusive workplace environment
Support new hires and visitors with directions, logistics, and general SSC orientation Qualifications Required High school diploma or GED
1+ year of receptionist, front-desk, customer service, or administrative experience
Strong verbal and written communication skills
Professional appearance and demeanor
Proficiency in Microsoft Office (Outlook, Teams, Word) Preferred Experience in a corporate office or hospitality-forward environment
Familiarity with multi-line phone systems
Experience supporting leaders or executive teams Core Competencies Hospitality & Guest Service Excellence
Strong Attention to Detail
Professionalism & Discretion
Organization & Time Management
Adaptability & Multitasking
Clear Communication
Team-Oriented Mindset Success Measures (KPIs) Positive feedback from guests, field leaders, and SSC employees
Accuracy and responsiveness in phone call routing and visitor management
Professional presentation of SSC front desk and common areas
Timely completion of administrative and support tasks
Adherence to safety and security procedures Physical & Work Requirements Ability to sit or stand for extended periods
Occasional light lifting (packages, office supplies)
Consistent in-office presence during scheduled hours