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Sleepinn/Mainstay
Front Desk Associate
Career Insights for Receptionist
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Based on Georgia data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$32,453 / year median in Georgia
+13% projected growth
Job Description
Job Summary We are seeking a dynamic and organized Front Desk Associate to be the welcoming face of our office. This energetic role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily activities. The ideal candidate will demonstrate excellent communication skills, technical proficiency, and a proactive attitude to create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a professional and friendly workplace atmosphere. Responsibilities Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly. Manage multi-line phone systems efficiently, directing calls accurately and professionally. Handle data entry tasks with precision using productivity software such as Microsoft Office, spreadsheets, and Word processing tools. Maintain organized filing systems and manage document proofreading to ensure accuracy. Support calendar management and scheduling for team members or executives, coordinating appointments and meetings effectively. Assist with office management duties including inventory tracking, supply ordering, and maintaining cleanliness of the reception area. Provide excellent customer support by addressing inquiries, providing information, and ensuring a positive experience for all visitors and callers. Requirements Proven office experience with strong clerical skills including data entry, filing, and document proofreading. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with computer literacy and technical proficiency. Experience with multi-line phone systems and phone etiquette to handle calls professionally. Bilingual abilities are highly desirable to serve diverse client needs effectively. Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment. Strong customer service orientation with exceptional communication skills for client interaction and support. Familiarity with QuickBooks or similar accounting software is a plus for handling basic financial tasks. Previous personal assistant or administrative experience that demonstrates time management and calendar coordination skills is preferred. Join us as a Front Desk Associate where your enthusiasm meets professionalism! Help us create a welcoming environment while sharpening your administrative expertise in a vibrant team setting.