Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 6 months job-related experience required. Why Join Us? Competitive hourly pay and comprehensive benefits package, including health insurance, paid time off, and continuing education allowance. Be part of an AAHA-accredited practice known for its high standards of care and commitment to excellence. A strong emphasis on mentorship and professional development, with opportunities to advance your career and skills. Access to state-of-the-art equipment and resources in a busy, high-volume clinic. Work with a team that values collaboration, innovation, and learning. Flexible scheduling options and a healthy work-life balance.