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Dublin OB/GYN Associates, P.C.
Front Desk Receptionist
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Based on Georgia data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$32,453 / year median in Georgia
+13% projected growth
Job Description
Overview We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors and clients, ensuring a positive and professional experience from the moment they walk through the door. Your energetic approach and excellent communication skills will help foster a productive and organized environment. This paid position offers an exciting opportunity to develop your administrative and customer service skills while supporting daily office operations. Responsibilities Greet visitors warmly, determine their needs, and direct them appropriately to ensure a smooth check-in process Manage multi-line phone systems efficiently, answering inquiries with professionalism and courtesy Handle incoming and outgoing correspondence, including emails, faxes, mail, and packages, with accuracy and timeliness Support office management tasks such as scheduling appointments, calendar management, and data entry Provide excellent customer support by addressing client questions promptly and professionally while maintaining high standards of phone etiquette and personal assistant skills Experience Prior office experience or administrative support roles demonstrating strong organizational skills and attention to detail Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with familiarity with spreadsheets and data entry tasks Experience working with multi-line phone systems and providing exceptional customer service in a fast-paced environment Bilingual abilities are highly valued to effectively communicate with diverse clients and visitors Technical proficiency in computer literacy, including familiarity with AthenaOne is preferred Demonstrated ability to manage time efficiently, prioritize tasks effectively, and maintain professionalism under pressure Previous experience in front desk that required checking patients in/out, insurance eligibility, and handling in office task Join us in creating a welcoming atmosphere while supporting our team's operational excellence. This role offers an engaging environment where your organizational talents and customer service expertise will shine!