Job Summary Highly professional Receptionist with 5-10 years of experience managing busy front-desk operations and multi-line telephone systems. Skilled in answering and directing high volumes of calls, transferring calls, taking accurate messages, scheduling appointments, and assisting clients and visitors. Strong communication, organizational, and multitasking abilities with a proven ability to remain calm and professional in fast-paced environments. Experienced in handling confidential information, coordinating calendars, maintaining records, and providing administrative support. Dependable, detail-oriented, and customer-focused, with a welcoming attitude and commitment to delivering exceptional service while maintaining an organized and professional reception area. Burrow & Associates is a law firm where our motto is "Law is Our Expertise, Faith is Our Foundation." We foster a family environment workplace where all employees are treated with respect, and we expect that treatment to be shown to the community and every client. Our belief that we are to love God and love others, by way of service and assistance, is our differentiating and driving force. We want to solve problems for our clients with honesty and integrity. Imagine yourself in a different workplace. Our customers come from all walks of life and so do we. We hire great people from a variety of backgrounds, not just because it's the right thing to do, but because it makes our firm stronger. Are you a compassionate and friendly professional seeking an opportunity to make a difference for the people we serve? Is that you? If so, read on. We are a well-established law firm that values both the people we serve and those that work to serve our clients. We strive to positively impact on the lives of our customers on a daily basis. Duties Greet visitors and clients with professionalism and courtesy at the front desk Manage multi-line phone systems, screen calls, and direct inquiries appropriately Handle appointment scheduling and calendar management using Microsoft Office and Google Workspace tools Perform data entry, filing, and maintain organized records for efficient office operation Provide exceptional customer service by addressing inquiries promptly and courteously Manage incoming and outgoing mail, emails, and other communication channels Assist with personal or executive support tasks as needed, including calendar management Qualifications 5-10 Years of experience with multi-line phone systems and front desk operations Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry skills Bi-lingual required, no exceptions. Multi-lingual abilities are preferred Excellent organizational skills with keen attention to detail and accuracy Strong customer service orientation with professional phone etiquette and communication skills Ability to handle multiple tasks efficiently within deadlines; excellent time management skills required Prior experience in legal, medical or dental receptionist roles is advantageous Personal assistant experience or experience managing calendars is beneficial High school diploma or equivalent required; additional office or administrative certifications are a plus

Pay:

$40,000.00 - $50,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Paid time off Professional development assistance Referral program Retirement plan Vision insurance

Experience:

Receptionist:

5 years (Required)

Language:

Spanish (Required) Ability to

Commute:

Duluth, GA 30097 (Required)

Work Location:

In person