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Excelsis Health

Front Desk Receptionist

Entry-Level JobVerifiedNo experience needed

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$32,453 / year median in Georgia

+13% projected growth

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Job Description

Overview We are seeking a highly organized and personable Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service and administrative support. This role requires a blend of clerical skills, office management, and effective communication to ensure smooth operations at the front desk. Hours are 8-4 PM, M-F with flexibility to go to Marietta office, if needed. Duties Greeting patients and visitors in a friendly and professional manner. Quickly answering or properly referring questions and issues. Optimizing provider schedules and patient satisfaction with efficient scheduling. Notifying providers of patient arrivals. Verifying insurance and collecting patient charges. Manage phone calls and messages appropriately. Maintain an organized front desk area and ensure all supplies are stocked. Perform data entry tasks accurately and efficiently. Support clinical operations. Skills Proficient in
EPIC EHR
requires Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace. Excellent organizational skills to manage multiple tasks efficiently. Bilingual abilities are a plus for effective communication with diverse clients. Previous experience in front desk or office management roles is preferred. Familiarity with phone etiquette is essential. Strong customer service skills with a focus on client satisfaction. Time management skills to prioritize tasks effectively in a fast-paced environment.
Job Type:
Full-time Pay:
From $20.00 per hour
Work Location:
In person