Customer Service Representative/Receptionist Position As a Customer Service Representative, your primary role is to provide exceptional support and assistance to our valued customers. You will serve as the frontline of our company, ensuring positive interactions and resolving customer inquiries and issues effectively and efficiently.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities Handle incoming calls and outgoing calls Set appointments and follow ups Upload clients' documents for processing Identify and evaluate customers' needs to deliver satisfaction Keep records of customer interactions, process customer accounts, and file documents Go the extra mile to engage customers Customer Service Representative Requirements Some proven customer support experience or experience as a client service representative Strong phone administration skills and active listening capabilities Experience with CRM systems and practices Customer orientation and capacity to adapt/respond to different types of characters Exceptional communication and presentation skills Ability to multi-task, prioritize, and control time effectively High school diploma or equivalent

Job Types:

Full-time, Part-time Pay:

$18.00 - $20.00 per hour

Benefits:

Paid time off

Experience:

Customer service: 1 year (Preferred) Ability to

Commute:

Lawrenceville, GA 30044 (Preferred)

Work Location:

In person