Bilingual Front Desk Receptionsit Injury Bridge - 3.0 Sandy Springs, GA Job Details Full-time $40,000 a year 1 day ago Benefits Mileage reimbursement Paid holidays Health insurance Dental insurance Paid time off Vision insurance Qualifications Spanish Google Workspace Correspondence management Confidential information handling Email customer support Phone communication Legal office phone management Slack English Administrative experience Full Job Description Bilingual Front Office Receptionist — Mental Health Division Injury Bridge Sandy Springs, GA

• Full-Time
• On-Site Only
• Entry-Level Welcome About Injury Bridge Injury Bridge provides medical management for personal injury patients.

We schedule and conduct virtual care appointments nationwide, connecting patients with providers for injury documentation and treatment referrals. We are hiring a Bilingual Front Office Receptionist for our Mental Health Division to be the first voice and face of the company. This is a great entry-level opportunity to learn how a national medical operation runs while building skills for long-term growth. The Role As our Receptionist, you are the communication hub of the front office. You will handle all inbound calls and emails, route them appropriately, and ensure mail and legal documents reach the correct departments.

Core Responsibilities:

Front Office & Communication Answer multi-line phones and manage shared email inboxes Route calls and messages to the correct department Communicate with patients and law firms in English and Spanish (verbal and written) Greet and assist walk-in visitors Maintain a clean, organized front desk, lobby, and conference rooms Log all patient interactions in the case management system Post follow-ups in appropriate internal communication channels

Mail & Document Management:

Pick up company mail weekly using your own vehicle Scan, log, and route checks, subpoenas, and legal documents same day Handle confidential documents with care and professionalism Submit biweekly mileage reimbursement reports

Day-to-Day Overview:

Manage phones and emails throughout the day Log interactions and communicate updates internally Greet visitors and maintain front office appearance Weekly mail pickup and routing Submit mileage reports every pay period

Requirements:

Required 0-1 year of experience (customer service, admin, front desk, or medical office) — entry-level candidates welcome Bilingual (English/Spanish), both spoken and written Reliable personal vehicle (required for mail pickups) Ability to commute daily to Sandy Springs, GA (on-site only) Comfortable handling phones and email communication Strong attention to detail and confidentiality Professional, reliable, and organized Preferred Experience in a medical, legal, or professional office Familiarity with Slack, Google Workspace, or similar tools Basic Microsoft Excel and Word skills Customer service or hospitality background Experience handling mail, scanning, or document workflows What We Offer Entry point into the medical and personal injury industry Clear growth path into operations or administrative roles

Benefits:

Health, Dental, Vision, PTO, Paid Holidays Pay:

$40,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you have your own car?

Language:

Fluent Spanish (Required) Ability to

Commute:

Sandy Springs, GA 30342 (Required)

Work Location:

In person