Do people describe you as the one who keeps everything organized while still making everyone feel taken care of? We're hiring a Guest Experience Coordinator to be the first face our clients see and the steady hand that keeps daily operations on track. You'll thrive here if you like being on your feet, juggling multiple things at once, and genuinely enjoy taking care of people. This is an established, busy salon with a loyal clientele, a membership program, and reliable systems already in place — you won't be building this from scratch, just stepping into a well-run operation. Availability Needed Monday, Thursday, Friday, Saturday, and Sunday Shifts available: 8:30am-2:30pm or 2:00pm-8:00pm Approximately 20 hours per week We're looking for someone with a flexible schedule who can also help cover occasional call-outs/shift gaps as needed Day-to-Day Welcome guests and manage check-in/check-out Handle scheduling and phone inquiries Help guests choose and book services Offer retail Check in on guests mid-service for comfort Laundry Sanitizing tools and pedicure bowls Sweeping and mopping between services General studio organization What We're Looking For Outgoing, people-first personality Confident phone and customer service skills Comfortable with computers and scheduling software Strong multitasker with sharp organizational instincts Team player, ready to pitch in wherever needed Retail, restaurant, fitness studio, or similar customer-facing experience is a plus Applicants should be ready to respond promptly to interview scheduling messages and show up for their scheduled interview time — reliability matters to us.