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Fairfield Inn & Suites Suwanee

Front Desk Associate

Career Insights for Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$32,453 / year median in Georgia

+13% projected growth

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Job Description

Job Summary We are seeking a dynamic and organized Front Desk Associate to serve as the welcoming face of our organization. In this vital role, you will manage front office operations, provide exceptional customer service, and ensure smooth administrative workflows. Your proactive approach and excellent communication skills will help create a positive experience for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions with enthusiasm and professionalism. Duties Greet visitors, clients, and staff warmly, ensuring a professional first impression at all times Manage multi-line phone systems to handle inquiries efficiently and direct calls appropriately Schedule appointments, coordinate calendars, and assist with calendar management for staff and executives Maintain accurate records through data entry, filing, and updating spreadsheets using productivity software such as Microsoft Office and Google Workspace Handle clerical tasks including proofreading documents, managing correspondence, and preparing Word processing materials Support office management activities by organizing supplies, managing inventory, and overseeing filing systems Provide customer support via phone and in person, addressing questions with clear phone etiquette and professionalism Experience Prior office experience or administrative support roles demonstrating strong organizational skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools for document creation and collaboration Experience with data entry, filing systems, and maintaining spreadsheets for record-keeping purposes Familiarity with multi-line phone systems and professional phone communication techniques Bilingual abilities are highly desirable to effectively communicate with diverse clients and team members Knowledge of QuickBooks or bookkeeping experience is a plus for handling basic financial transactions Strong computer literacy including technical proficiency in office productivity software and typing skills Join us to be part of a vibrant team where your organizational talents shine! We value energetic individuals who thrive in fast-paced environments and are eager to support our organization's success through exceptional front desk management. This role is perfect for those looking to grow their administrative expertise while making a meaningful impact every day.
Pay:
$15.00 - $17.00 per hour
Benefits:
Employee discount
Work Location:
In person