Job Type:

Seasonal Full-Time Season:

September 14, 2026 through January 31, 2027

Schedule:

Monday-Friday, 8:30 AM - 5:00 PM or 9:00 AM - 5:30 PM As a Seasonal Administrative Specialist , you will be the first point of contact for many of our clients. This role is essential in keeping our office running smoothly by answering a high volume of inbound phone calls, scheduling appointments for licensed insurance agents, and performing accurate data entry. The ideal candidate is friendly, dependable, detail-oriented, and comfortable working in a fast-paced office environment. As we prepare for our busy Open Enrollment season, we are looking for a highly organized and customer-focused Seasonal Administrative Specialist to join our team. This is a temporary full-time position running from September 1 through January 31 , with the opportunity to gain valuable experience in a fast-paced office environment. If you thrive in a busy workplace, enjoy helping people, and can multitask with ease, we'd love to meet you! Company Perks 100% employer-paid medical, dental, and vision for employee-only plans PTO and company-paid holidays 401(k) plan with employer contribution Opportunities for career growth and professional development within a nationwide network Collaborative, high-energy work environment Responsibilities Answer a high volume of incoming phone calls in a professional and friendly manner. Schedule appointments for licensed insurance agents. Enter and update client information accurately in our CRM system. Route calls to the appropriate department or team member. Assist clients with general questions and direct them to the appropriate resources. Monitor and manage multiple tasks while maintaining exceptional customer service. Perform general administrative and clerical duties as needed. Work collaboratively with agents and office staff to ensure efficient daily operations. Qualifications Previous customer service, receptionist, call center, or administrative experience preferred. Excellent verbal and written communication skills. Strong computer skills with the ability to learn new software quickly. Accurate typing and data entry skills. Exceptional organizational skills and attention to detail. Ability to multitask and remain calm in a high-volume, fast-paced environment. Reliable, punctual, and professional with a positive attitude. Why ALKEME? At ALKEME, we combine the stability of a Top-40 national insurance broker with the culture and energy of a start-up. We empower our employees to take ownership, innovate, and grow their careers while delivering outstanding service to clients. At ALKEME, we combine the stability of a national organization with the energy of a fast-growing company. You'll work alongside a collaborative finance team, gain exposure to real-world accounting operations, and contribute to meaningful work that supports our continued growth. If you're looking to build your career in a professional office environment within the insurance industry, apply today and join a team that values organization, collaboration, and growth. This is an At-Will position. Employment with ALKEME Intermediary Holdings, LLC may be terminated or modified at any time, with or without cause or notice.

EOE Job Type:

Full-time Pay:

$20.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Experience:

Customer service: 1 year (Preferred)

Work Location:

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