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Physiciansâ Clinic of Iowa

Receptionist Department of Orthopedics

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$34,323 / year median in Iowa

+3% projected growth

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Job Description

PLEASE NOTE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY FOR FURTHER CONSIDERATION OF THIS POSITION - THIS INCLUDES THE EXPERIENCE AND EDUCATION PROFILES AFTER CLICKING
SUBMITAt Physicians' Clinic of Iowa, we are focused on delivering quality patient care. Our Orthopedics Department is currently seeking a full time Receptionist to deliver care that is second to none in our high volume-fast paced practice.

Primary duties for this position include, but are not limited to: Greet patients in a pleasant, prompt, and helpful manner.

Check patients out from their appointment and schedule any future needed appointments. Answer phones, answer general patient questions, and collect co-pays if not captured at check in. Document patient calls, inquiries, and task physician/nurse accurately and within a timely manner using the electronic health record system. Schedule, reschedule or cancel appointments as requested by referring providers or patients.

Will also perform other basic clerical duties.
Qualifications:
Previous experience using electronic medical software, appointment scheduling, and insurance background preferred. Proficiency (or ability to become proficient) in EMR and related computer systems.

Strong Commitment to patient care and teamwork.

Excellent communication skills, professionalism, reliability, and maintaining confidentiality.

Thorough understanding of safety regulations and best practices.

Why Join PCI?Competitive salary and comprehensive benefits.

No nights or weekends.

Paid holidays and a generous paid time off program.

Supportive, team-oriented work environment focused on quality and compassion in patient care.

PCI is E.O.E. Pre-employment drug screen and background check required. PCI is a tobacco free workplace.

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance