A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
at The Joint Chiropractic in Meridian, Idaho, United States Job Description Front Desk Coordinator -
FullTime Location:
Treasure Valley A better way to deliver care starts here! The Joint Chiropractic (https://www.thejoint.com/) is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes (https://www.thejoint.com/2021/11/15/the-joint-chiropractic-earns-top-spot-on-forbes-2022-americas-best-small-companies-list) , Fortune (https://www.thejoint.com/2021/11/01/the-joint-corp-named-to-fortunes-2021-100-fastest-growing-companies-list) , and Franchise Times (https://ir.thejoint.com/press-releases/detail/268/the-joint-chiropractic-ranks-no-150-on-the-franchise-times) , we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities + Greet and check in patients, providing a friendly and professional first impression + Manage the flow of patients through the clinic in a timely, organized manner + Present and sell wellness plans and membership packages confidently and accurately + Support the clinic's sales goals by converting new and returning patients into members + Answer phone calls and assist with appointment scheduling and patient inquiries + Re-engage inactive members and maintain up-to-date patient records using POS software + Assist with clinic marketing efforts and community outreach + Maintain a clean, organized front desk and clinic environment + Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications + High school diploma or equivalent required + Minimum one year of customer service and sales experience preferred + Strong phone, computer, and multitasking skills + Energetic, motivated, and confident in a goal-driven environment + Positive attitude with a team-oriented mindset + Must be able to stand/sit for long periods and lift up to 50 pounds + Office management o To view full details and how to apply, please login or create a Job Seeker account
