Statement of Duties Result Statement The receptionist is responsible for ensuring efficient scheduling, excellent customer service, and smooth coordination within the company. The desired result is a well-organized front desk that enhances customer relations and customer experience. Work Duties

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Scheduling :

Manage appointment bookings, handle walk-in inquiries, and maintain an organized schedule for service techs.

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Customer Assistance :

Greet customers, answer phone calls, and provide information about services/products.

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Service Tech Support :

Assist service techs with scheduling, order processing, and any administrative needs.

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Order Management :

Order products and supplies as needed for the service department.

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Organization :

Keep the reception area tidy, manage paperwork, and ensure efficient flow of information.

Standards :

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Customer Service Excellence :

Provide friendly, professional, and prompt assistance to all visitors and callers.

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Organization and Efficiency :

Maintain an orderly schedule, handle inquiries efficiently, and keep records up-to-date.

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Team Collaboration :

Work closely with service techs to support their scheduling needs and order requirements.

Job Type:

Full-time Pay:

From $15.00 per hour

Benefits:

401(k) Dental insurance Health insurance Health savings account Paid time off Tuition reimbursement Vision insurance

Job Type:

Full-time Pay:

$15.00 - $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Tuition reimbursement

Experience:

Customer service: 3 years (Required) Ability to

Commute:

Pocatello, ID 83204 (Required) Ability to

Relocate:

Pocatello, ID 83204: Relocate before starting work (Required)

Work Location:

In person