• About Us
• Helfrich Family Eye Care is a professional, optometrist-owned medical practice located in Belleville, IL.

We have two optometrists at our facility.

Our work environment includes:

• On-the-job training
• A modern office setting
• Job Summary
• We are seeking a skilled, detail-oriented, and customer service-driven individual to join our team.

As a key member of our office, you will play a vital role in providing exceptional patient care while supporting our doctors in their daily activities. The ideal candidate will have a strong background in optometry and a passion for the health and well-being of others, as well as an enjoyment of working in a clinical environment.

• Duties
• Perform administrative tasks, including scheduling appointments and answering phone calls.
• Provide excellent customer service by answering questions and addressing concerns in a friendly and professional manner.
• Check patients in and out.
• Explain insurance coverage to patients when needed.
• Process transactions for contact lens sales.
• Keep track of patient payments and charges using an Excel sheet and our electronic medical record (EMR) system.
• Ensure compliance with HIPAA guidelines by maintaining the confidentiality and security of patient information.
• Requirements
• Experience working in an optometric healthcare setting.
• Commitment to HIPAA guidelines and the security of patient information.
• Excellent communication skills with the ability to work effectively with patients, doctors, and other healthcare professionals.
• Strong organizational skills, attention to detail, and the capacity to manage multiple tasks and priorities.
• Ability to work in a team environment.
• Customer service skills to ensure a positive patient experience from start to finish.

Job Type:

Full-time Pay:

$17.00

• $19.

00 per hour

Benefits:

Employee discount On-the-job training People with a criminal record are encouraged to apply

Experience:

Optical:

1 year (Required)

Work Location:

In person