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IW
Illinois workNet
Legal Receptionist
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Based on Illinois data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,883 / year median in Illinois
+6% projected growth
Job Description
Description We are looking for a detail-oriented Legal Receptionist to support a busy office through a contract assignment. This position serves as the first point of contact for clients and visitors, helping create a welcoming and organized environment while keeping daily front-desk activities running smoothly. The ideal candidate brings strong communication skills, sound judgment, and the ability to manage multiple priorities in a legal or office setting.
Responsibilities:
- Welcome clients, visitors, and staff in a courteous manner while maintaining an experienced and detail-oriented front-desk presence.
- Manage a multi-line phone system, direct incoming calls accurately, and take clear messages to ensure timely communication across the office.
- Coordinate routine reception activities such as handling inquiries, monitoring the front office area, and supporting day-to-day administrative workflow.
- Prepare, organize, and distribute documents, correspondence, and other materials using Microsoft Office applications as needed.
- Maintain orderly records and assist with general office tasks that contribute to efficient daily operations.
- Work closely with attorneys and support staff in a small office setting to keep priorities on track and respond to shifting needs.
- Take initiative in resolving routine issues independently while escalating more complex matters when appropriate.
- Provide additional administrative support and complete other assigned tasks to help the office operate effectively.
- At least 1 year of experience in an office environment; prior law firm exposure is helpful.
- Strong verbal and written communication skills with a service-oriented approach.
- High level of accuracy and attention to detail when handling calls, messages, and office documentation.
- Proficiency with Microsoft Office Suite, including advanced Outlook skills; experience with Word and Excel is preferred.
- Ability to deliver excellent customer service and build positive working relationships with clients and colleagues.
- Capable of working independently with minimal direction while also contributing effectively as part of a team.
- Strong organizational skills with the ability to prioritize responsibilities and manage multiple tasks efficiently.
- Bilingual Spanish skills and demonstrated problem-solving ability are considered an advantage.