Business Assistant -Front Desk Coordinator Grand Dental - 3.9 Naperville, IL Job Details Full-time $18 - $23 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Employee discount Flexible schedule Life insurance Referral program Retirement plan Qualifications Computer operation Customer communication Patient question and concern management Customer relationship building Dental receptionist Computer literacy Patient management software Patient complaint handling High school diploma or GED Dental office experience Computer skills

Full Job Description Grand Dental Group-Extraordinary Care:

One neighborhood, one patient, one smile at a time! We are looking for professional individuals that want to join a collaborative, motivated and caring team. Seeking an experienced Business Assistant (Front Desk) for our location in Naperville, IL. Our ideal candidate will be team-oriented, compassionate, dependable, and engaging. Must be adaptable to multi-task and thrive in a busy & fun work environment. Success in this role requires exceptional patient relationship-building capabilities and the willingness to learn new skills and software. We support and invest in our employees professional development and growth. SUMMARY The business assistant coordinates all aspects of the front desk, with an emphasis on providing quality and compassionate care in an innovative environment that guarantees patient satisfaction and trust Embrace "Fish Philosophy": Play, Make Their Day, Be There, Choose Your Attitude, Commit It, Be It, Coach It.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following: Other duties may be assigned. Create a welcoming environment that builds relationships, puts patients at ease, and provides a world class patient experience at every visit Create, present and close patient treatment plans Answer phones and schedule/reschedule/confirm patient appointments to ensure the clinic's efficiency Process payments, deposits and run end of day reports Participate in morning team huddle and all other team meetings Verify insurance coverage when applicable Follow standard operating procedures that align with Grand Dental Group's values Perform all assigned duties in a professional, accountable and collaborative manner- TEAMWORK HIPAA Compliance

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrates effective verbal skills to communicate with patients, staff and management Computer literacy with proficiency using Denticon or similar dental software Minimum 2 years previous experience working in a busy multi-specialty dental practice Has a genuine interest in working with and helping patients Supports organization's objectives and customer service policies Prioritizes and balances the needs of patients and the needs of the organization Is patient, calm and able to handle complaints and difficult situations effectively Minimum H.S. Diploma or equivalent

Job Type:

Full-time Pay:

$18.00 - $23.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Life insurance Paid time off Referral program Retirement plan

Experience:

Dental office: 1 year (Required)

Dental Software:

1 year (Required)

Work Location:

In person