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Harper College

Clerk/Receptionist Testing Center

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$33,883 / year median in Illinois

+6% projected growth

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Job Description

ABOUT US
We are Harper College…the college in your community. The College was established by referendum in 1965 and opened September 1967. It is named for Dr. William Rainey Harper, a pioneer in the junior college movement in the United States and the first president of the University of Chicago. Harper College is now one of the nation's premier community colleges and one of the largest, serving approximately 29,000 students annually in Chicago's northwest suburbs. The College's academic programs prepare students for rewarding careers and for transfer to four-year universities. Harper offers associate degree and certification programs, advanced career programs, workforce training, professional development, continuing education classes, accelerated degree options for adults and developmental education programs. At Harper College, we are committed to fair and equitable compensation for all employees. In compliance with Illinois state law, we prioritize transparency in salary information. Our salary ranges reflect our dedication to attracting and retaining top talent while ensuring equitable pay practices.

We encourage open discussions about compensation and invite you to reach out with any questions you may have regarding salary details. Harper College typically offers compensation up to the median market rate for this position. We aim to ensure our pay is competitive while aligning with both the role's requirements and the candidate's experience. To review all benefit information visit us at: https://www.harpercollege.edu/about/directory/hr/index.php
QUALIFICATIONS
Education:
High school graduate or equivalent. Basic computer skills training.
Experience:
One to two years general office experience. Experience working with public and familiarity with computers.
JOB DESCRIPTION
Answers telephones, responds to emails, and checks identification, takes and distributes messages. Records testing related activity in the Salesforce CRM. Distributes appropriate tests. Ensures security, readability and filing of tests, and security of department's computers. Proctors test takers to maintain test security and complete required documentation in the event academic misconduct is identified Administer computer based tests like the GED exam, the state of Illinois Certified Nursing Assistant exam, CLEP and similar tests that might require specific proctoring certification Sorts and distributes mail. Fills out appropriate paperwork as is required. Monitors office supplies and maintains decorum of testing rooms. Collaborates with the Access and Disability Services office to assure materials needed for specialized, accommodated testing are distributed. Performs related duties as assigned. 42.11306 ABOUT
THE TEAM RESPONSIBILITIES
Work Schedule Monday-Thursday 8am - 3pm