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HH
Hyatt House Chicago Schaumburg
Front Desk Receptionist
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Based on Illinois data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,883 / year median in Illinois
+6% projected growth
Job Description
Job Summary We are seeking an energetic and highly organized Front Desk Receptionist to be the welcoming face of our office. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to clients, visitors, and team members. Your technical proficiency with office management tools, Microsoft Office suite, and data entry will ensure smooth daily operations. A friendly demeanor combined with strong organizational skills will help foster a positive environment and support the overall efficiency of our office. Duties Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette Schedule appointments and manage calendars for staff or medical/dental offices as needed Maintain accurate records through data entry, filing, and updating spreadsheets using productivity software like Microsoft Excel or Google Sheets Handle clerical tasks such as proofreading documents, preparing correspondence, and managing incoming/outgoing mail Support office management by organizing supplies, managing filing systems, and assisting with bookkeeping tasks using QuickBooks or similar software Provide excellent customer support by addressing inquiries via phone or in person and resolving issues promptly Experience Previous experience in office management, administrative support, or front desk roles in a professional environment Proven ability to operate multi-line phone systems with professionalism and clarity Strong computer literacy including proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry tools Bilingual skills are highly desirable to assist diverse client needs effectively Experience with clerical tasks such as filing, proofreading, calendar management, and document preparation Familiarity with QuickBooks or bookkeeping software is a plus for supporting financial recordkeeping Excellent organizational skills with the ability to prioritize tasks efficiently and manage time effectively Join us in creating a welcoming atmosphere while supporting our team's success! This paid position offers an opportunity to develop your administrative skills in a dynamic environment where your contributions truly matter.