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Comfort Suites West Indianapolis

Front Desk Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$33,353 / year median in Indiana

+9% projected growth

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Job Description

Job Summary We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and ensuring smooth administrative workflows. The ideal candidate will be highly organized, tech-savvy, and possess excellent communication skills to create a positive first impression for visitors and clients alike. This paid position offers an exciting opportunity to develop your office management skills while supporting a professional team in a fast-paced environment. Duties Greet and assist visitors, clients, and vendors with professionalism and warmth, establishing a positive first impression. Manage multi-line phone systems efficiently, directing calls accurately and courteously to the appropriate departments or personnel. Handle incoming and outgoing correspondence, including emails, mail, and packages, ensuring timely distribution. Maintain front desk cleanliness and organization, including filing, data entry, and managing office supplies inventory. Utilize Microsoft Office Suite (Word, Excel, Outlook) to prepare documents, spreadsheets, and schedules; manage calendar appointments and meetings. Support office management tasks such as scheduling appointments, maintaining client communication records, and assisting with clerical duties like proofreading and data entry. Demonstrate technical proficiency with office equipment and software like QuickBooks for basic financial record-keeping when needed. Provide customer support by addressing inquiries promptly via phone or in person while practicing excellent phone etiquette. Ensure accurate record-keeping through meticulous filing systems and spreadsheets to support organizational efficiency. Qualifications Proven experience in office administration or front desk roles with strong clerical skills. Excellent computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with productivity software. Strong organizational skills with the ability to multitask efficiently in a busy environment. Exceptional customer service skills combined with professional phone communication abilities. Bilingual abilities are highly desirable to serve diverse client needs effectively. Experience using multi-line phone systems and handling data entry tasks accurately. Knowledge of QuickBooks or similar accounting software is a plus for supporting basic financial tasks. Demonstrated ability to manage calendars, schedule appointments, and prioritize tasks effectively. High school diploma or equivalent required; additional administrative or office management training preferred. Join us as a Front Desk Receptionist to be the friendly face that keeps our office running smoothly! Your organizational talent combined with your enthusiasm will help create an inviting environment for everyone who walks through our doors.
Pay:
$16.00 - $18.50 per hour
Benefits:
Employee discount Flexible schedule Paid time off
Work Location:
In person