Receptionist Cornerstone Caregiving - 3.4 Fort Wayne, IN Job Details Part-time $13 - $15 an hour 15 hours ago Benefits Flexible schedule Qualifications Customer communication

Full Job Description About Us:

Cornerstone Caregiving is a non-medical, home care company committed to providing exceptional care to individuals in need. Join our team today and help make a difference in the lives of those we serve!

Schedule:

Monday through Friday from 9am-1pm Benefits Benefits package

WEEKLY PAY

Staff goal incentives and giveaways Flexible schedule

Responsibilities and Duties First Contact:

Greet prospective clients and families with a warm, empathetic, and professional tone.

Lead Qualification:

Ask pre-screening questions to determine care needs (e.g., hourly vs. live-in, specialized dementia care).

Information Routing:

Instantaneously route urgent medical or business escalations to the appropriate human manager.

Appointment Booking:

Schedule assessments, consultations, and family meetings using calendar integrations.

Caregiver Check-ins:

Log caregiver clock-ins, clock-outs, and shift confirmation notes.

FAQ Handling:

Answer routine questions about agency policies, hourly rates, insurance coverage, and service areas.

CRM Logging:

Summarize call notes and automatically update client records in our scheduling software (AxisCare). Qualifications and Skills A passion to help others Superior interpersonal skills Effective communication skills Unwavering patience Pass a background check Receptionist or administrative experience preferred We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.