Front Desk Receptionist Crossroads Health and Cosmetic Center Goshen, IN Job Details Full-time $14 - $20 an hour 3 days ago Benefits 401(k) Paid time off Employee discount Qualifications HIPAA High school diploma or

GED ICD-10

Attention to detail Medical terminology Full Job Description We are excited to continue expanding our team. We are currently seeking a full-time front desk receptionist to join us. The primary responsibilities for this role include:

Core Responsibilities:

Patient Intake & Greeting:

Welcome patients in person or via phone, verify identity, and manage intake forms.

Scheduling & Coordination:

Manage provider calendars, schedule appointments, and send reminders to optimize patient flow.

Insurance & Billing:

Verify eligibility, obtain prior authorizations, and collect co-pays or outstanding balances.

Record Management:

Maintain electronic health records (EHR) in strict adherence to HIPAA regulations.

Office Administration:

Handle high-volume calls, manage clinical correspondence (faxes/emails), and monitor supplies.

Patient Flow Support:

Notify clinical staff of arrivals and communicate any service delays to patients.

Key Skills & Qualifications Education:

High School Diploma or GED required

Technical Proficiency:

Experience with EMR software

Medical Knowledge:

Familiarity with basic medical terminology and billing codes (ICD-10/CPT).

Interpersonal Skills :

Strong empathy, clear communication, multitasking abilities, and high attention to detail. If you or someone you know is interested in this position, please contact our office at 574-891-4920.

Job Type:

Full-time Pay:

$14.00 - $20.00 per hour

Benefits:

401(k) Employee discount Paid time off

Work Location:

In person