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Rieth-Riley Construction
Internship - System Support Technician
Entry-Level JobVerifiedNo experience needed
Career Insights for Technical Support Manager / Supervisor
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Based on Indiana data
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What they do
A Technical Support Manager or Supervisor manages the work of technical support staff for a company or retail electronics store. Coordinates and supervises technical support operations or technical support services to customers. May train technical staff and help to resolve customer issues.
$61,450 / year median in Indiana
-13% projected decline
Job Description
Join Rieth-Riley and help our team Pave the Road to Success! Rieth-Riley is a team of motivated, highly qualified individuals who are committed to the success of each and every project. The employee owners at Rieth-Riley proudly remain dedicated to moving forward. It's the way we think, the way we act — the way we approach every asphalt, concrete, bridge, and all construction projects. We are a 100% employee-owned company. So, we truly think like owners and take personal pride and care in every project we construct. We offer full-time paid internships. SUMMARY Provide technical support for users, assist System Support Staff, Help Desk, and administrative functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned. Enter Help Desk work orders and answer Help Desk Support Line Install and modify systems and system upgrades as needed for all PCs/iPads as directed Troubleshoot problems with office personnel regarding system hardware and software problems Code all IT bills for payment Maintain equipment inventory Generate all IT Department Purchase Orders Order equipment as directed by System Support Supervisor Keep user and departmental procedures current Special projects as assigned by the IT Manager or System Support Supervisor Additional duties/responsibilities as defined by the supervisor Qualifications Pursuing a bachelor's degree in Computer Science and or Information Systems preferred Strong quantitative and analytical skills Must have good organization skills Adaptable and able to thrive in a fast paced, high-pressure environment Proficiency in Microsoft Word and Excel essential Problem solving skills with attention to detail Self-motivated; ability to work independently Good written and verbal communication skills Equal Opportunity Employer - It is the policy of Rieth-Riley to assure that applicants are employed, and that employees are treated during employment, without regard to their veteran status, race, religion, sex, sexual orientation, gender identity, color, national origin, age, disability, genetic information, citizen status, and/or any other applicable legally-recognized protected class under local, state or federal law. Individuals with disabilities that require reasonable accommodation in order to complete the application process should contact Rieth-Riley's Human Resources Department by phone 574-875-5183 or by email hr@rieth-riley.com. Application Question(s): Are you currently pursuing a degree in an IT related field of study? Ability toCommute:
Goshen, IN 46526 (Required)Work Location:
In personBenefits
- Dental Insurance