Position Summary:

It is the responsibility of the Receptionist to provide high-level, quality customer service to the employees, management team, vendors, and visitors of Discovery Behavioral Health. Furthermore, the Receptionist will provide assistance relative to projects, initiatives, and activities as assigned.

Essential Job Functions:

• Greet all visitors in the main corporate lobby and notify personnel when guests have arrived; guests will sign in and receive badges as necessary.
• Answer and direct all incoming phone calls and voicemails appropriately; take and retrieve messages on behalf of corporate personnel.
• Provide callers and visitors with company information (ie. company address, directions, location, fax numbers, website address, etc.).
• Sign for all corporate deliveries and prepare packaging and shipping labels to send shipments via USPS and FedEx upon request.
• Retrieve, open, sort, and distribute all corporate and facility mail/email to the appropriate department or employee on a daily and timely basis.
• Maintain and organize the corporate office supply cabinet on behalf of all departments. This includes ordering, receiving, stocking, and distributing office supplies as needed.
• Manage provisions, supplies, and general upkeep of the corporate breakroom and small kitchen areas. This includes ordering, receiving, and stocking office snacks, beverages, paper goods, and cleaning supplies; cleaning out breakroom refrigerators every Friday at 5:00pm; upholding and supporting the overall cleanliness of the breakroom and front lobby.
• Request key cards and address building repairs with property management company as needed.
• Ensure doors to all Suites are secured and locked upon leaving each day.
• Assist with ordering and coordinating breakfast and lunch meetings (including set-up and take-down).
• Maintain conference room calendars by scheduling meetings and appointments.
• Maintain conference rooms clean and organized.
• Assist with clerical duties including, but not limited to, photocopying, faxing, filing, and collating.
• Perform other administrative duties as assigned.

Core Competencies:

• Exhibit a courteous demeanor and provide quality customer service.
• Demonstrate excellent verbal and written communication skills.
• Thrive in a fast-paced environment while multi-tasking, prioritizing, and working both independently and collaboratively.
• Demonstrate strong organizational skills and attention to detail.
• Exhibit proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).

Knowledge, Education, & Experience:

• High school diploma
• Two years of experience in office reception or secretarial work is preferred.
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Multitasking and time-management skills, with the ability .

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