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Hendrick Automotive Group

Bilingual Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$33,792 / year median in Kansas

+5% projected growth

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Job Description

Hendrick Chevrolet Shawnee Mission Collision Center Location:
8300 Shawnee Mission Pkwy, Merriam, KS 66202 We are currently seeking a a receptionist for our Shawnee Mission Chevrolet Collision Center. We are looking for a friendly, punctual and reliable individual to deliver world-class customer service every day! Automotive dealership/collision center, office management, accounting/bookkeeping experience are a plus! Spanish fluency is strongly preferred. Fantastic benefits are available including 100% PAID health insurance, 401k match, paid vacation, paid sick, paid holidays, and more!
Summary:
Responsible for answering and directing incoming phone calls. Greets customers as they enter the lobby, dealership showroom, or service area. As a receptionist, your essential duties will include: Answers incoming calls in a courteous and professional manner. Takes accurate messages. Directs calls to the appropriate department or person. Greets customers as they enter the dealership showroom. Directs customers to the appropriate department or person. Maintains CSI at or above company standards. Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations. Demonstrates the Company's Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education:
Required:
High School Diploma or equivalent
Desired Work Experience:
Required:
At least 2 years in a customer service, administrative or equivalent role.
Required:
Strong organizational & interpersonal skills
Required:
Basic computer skills to utilize the timekeeping system, as well as knowledge of Microsoft Office Products.
Preferred:
Previous Automotive Administration, Office Management, Reception, or Guest Services experience.
Preferred:
Bilingual or Spanish language proficiency
Certificates and Licenses:
Required:
Valid Driver's License Core Values:
To perform the job successfully, an individual should demonstrate the following
Core Values:
Servant Leadership Teamwork through Trust & Respect Integrity Commitment to Customer Enthusiasm Passion for Winning Accountability at All Levels Commitment to Continuous Improvement This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf.
Job Type:
Full-time Pay:
From $18.50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Relocation assistance Vision insurance
Education:
High school or equivalent (Required)
Experience:
Customer service: 2 years (Preferred)
Language:
Spanish (Preferred)
License/Certification:
Driver's License (Required) Ability to
Commute:
Mission, KS 66202 (Required)
Work Location:
In person