Front Desk Receptionist Sugar Deeva Overland Park, KS Job Details Full-time $14 an hour 12 hours ago Benefits Employee discount Flexible schedule Qualifications Product presentation Confidential information handling Salon software Attention to detail Organizational skills Stocking Full Job Description Front Desk Associate Sugar Deeva - Overland Park, KS Full-Time | Approximately 35 Hours per Week | $14 per Hour About Sugar Deeva Sugar Deeva is a modern sugaring hair-removal studio focused on providing exceptional services in a clean, comfortable, and welcoming environment. We combine high-quality products, expert techniques, and personalized care to help every client feel confident. We are looking for a friendly, reliable, and organized Front Desk Associate who can create a polished client experience from the moment someone contacts or enters the studio. Position Overview The Front Desk Associate is responsible for managing the daily flow of the studio, welcoming clients, supporting the sugarists, maintaining an organized reception area, and ensuring every client receives attentive and professional service. This is a full-time position averaging approximately 35 hours per week. The schedule follows a three-week rotation and includes a mix of opening and closing shifts, some Saturdays, and occasional Mondays off. Holiday weeks may include fewer hours based on studio closures or shortened business hours. Responsibilities Greet clients warmly and provide a welcoming studio experience Check clients in and out accurately and efficiently Answer phone calls, text messages, emails, and client questions Schedule, confirm, reschedule, and cancel appointments Explain Sugar Deeva services, memberships, packages, promotions, and retail products Recommend rebooking and assist clients with future appointments Process payments, memberships, gift cards, discounts, and retail purchases Maintain accurate client profiles and appointment information Support membership and retail sales goals Keep the reception, retail, and common areas clean and organized Restock front desk and retail supplies as needed Communicate scheduling concerns and client needs to management and sugarists Assist with opening and closing procedures Follow all Sugar Deeva policies, procedures, and client privacy standards Help create a positive, supportive, and professional team environment Qualifications Previous front desk, receptionist, customer service, retail, salon, spa, or hospitality experience is preferred Friendly, confident, and professional communication skills Dependable, punctual, and comfortable working independently Strong attention to detail and organizational skills Comfortable answering phones and communicating with clients in person and electronically Able to learn scheduling, point-of-sale, and client-management software Comfortable discussing services, memberships, promotions, and retail products Able to manage multiple tasks while maintaining a calm and welcoming demeanor Available for a mix of opening shifts, closing shifts, and rotating Saturdays Must be able to maintain discretion when handling private client information Compensation and Opportunities Starting pay of $14 per hour Approximately 35 hours per week Opportunities to earn tips, commissions, bonuses, and contest incentives Employee discounts on eligible services and retail products Training on Sugar Deeva services, Alexandria Professional products, memberships, and Zenoti software Opportunity to grow with a new, locally owned studio What We're Looking For The ideal candidate is outgoing without being overwhelming, organized without being rigid, and professional while still allowing their personality to shine. You should enjoy helping people, take pride in keeping things running smoothly, and understand that a great client experience begins and ends at the front desk. If you are dependable, personable, detail-oriented, and excited to grow with Sugar Deeva, we would love to hear from you. To apply, please submit your résumé along with a brief explanation of why you would be a great fit for Sugar Deeva. Sugar Deeva is an equal opportunity employer. Employment decisions are based on qualifications, performance, business needs, and applicable law.

Pay:

$14.00 per hour Expected hours: 35.0 per week

Benefits:

Employee discount Flexible schedule

Work Location:

In person