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Mountain Comprehensive Care Center
Receptionist/Administrative Support - Cynthiana
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,528 / year median in Kentucky
+7% projected growth
Job Description
Mountain Comprehensive Care Center is seeking a friendly, organized, and dependable Receptionist/Administrative Support professional to join our team. This position serves as the first point of contact for clients, visitors, and community partners while providing essential administrative support to ensure efficient daily operations. If you enjoy helping others, thrive in a fast-paced environment, and have strong organizational skills, we encourage you to apply. Job Duties Welcome clients and visitors in a professional and compassionate manner. Answer incoming phone calls, direct inquiries, and assist with scheduling appointments. Complete client registration and intake paperwork, including obtaining required consents and authorizations. Enter and maintain accurate client information within the electronic health record. Prepare and maintain client medical records while ensuring accuracy and confidentiality. Collect copayments and other applicable client fees. Process, organize, and file client documentation in a timely manner. Respond to authorized requests for client information in accordance with HIPAA and agency policies. Prepare routine correspondence, forms, and other administrative documents. Receive, sort, and distribute incoming mail. Provide general clerical and administrative support to the clinical team. Attend required staff meetings and training sessions. Maintain strict confidentiality of client and agency information. Perform other administrative duties as assigned.