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JK
JAMES KYLE TURNBO M D P S C
Checkout Receptionist
Entry-Level JobVerifiedNo experience needed
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Based on Kentucky data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,528 / year median in Kentucky
+7% projected growth
Job Description
We are looking for a check-out/receptionist to join our front-office team at HealthWorks Family Medicine. The job is extremely fast-paced and requires excellent customer service skills. A few of the job duties include answering phone calls, scanning, faxing, data entry, and managing schedules. To be successful you should have a pleasant personality, as this is also a customer service role. Multitasking is essential for this position. Responsibilities Greet patients professionally at the check-in window
- Check patients in at their appointments - verify all demographic and insurance are correct
- Scanning and updating patient demographics and insurance into EMR Managing all medical record requests
- Answers and directs incoming calls to the appropriate area professionally and politely, by identifying our organization and self Scheduling patient appointments Calling and rescheduling patient appointments according to the provider schedules Mailing lab and diagnostic results to patients Reconciling lab results in the EMR to the appropriate patient chart Sorting incoming mail to the appropriate location Assisting with incoming faxes to the office through the EMR and redirecting them to the appropriate location Other duties as assigned.