A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Kennedy Facial Plastic Surgery, led by Paige Kennedy, M.D., provides facial plastic surgery and aesthetic services in a patient-focused, detail-oriented practice. We're looking for a warm, organized and friendly Front Desk Coordinator to be the first point of contact for our patients and a key part of our clinical team's day-to-day operations.
Responsibilities:
Greet patients and visitors with a professional, welcoming manner Manage phone lines, text lines, scheduling and calendar coordination for consultations, surgical procedures, and aesthetic treatments Check patients in and out, collect payments for cosmetic services, and process related paperwork Maintain and update patient records in the practice's EHR/practice management system in accordance with HIPAA and practice confidentiality policies Verify insurance information where applicable and coordinate with billing Support before/after photo documentation logistics in coordination with clinical staff Maintain a clean, organized, and welcoming front office and waiting area Support day-to-day administrative needs of the practice Communicate professionally and confidentially with patients regarding sensitive personal and medical information Support marketing and patient-experience initiatives as directed
What We're Looking For:
Prior front desk, medical office, or customer-service experience preferred (aesthetic/plastic surgery or dermatology experience a plus) Excellent communication and interpersonal skills Comfortable with EHR/practice management software and general office technology - experience with Nextech specifically is a plus Strong organizational skills and attention to detail Ability to maintain strict confidentiality regarding patient information Reliable, punctual, and professional in appearance and demeanor Bachelor's degree or equivalent required
What We Offer:
$18.00/hour Paid time off (PTO/sick leave combined): 15 days per year Health insurance eligibility after 90 days of employment SEP retirement plan eligibility (per plan terms) A generous employee discount program on select services after 90 days of employment A supportive, close-knit clinical team Kennedy Facial Plastic Surgery is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other status protected by applicable law.
To Apply:
Please submit your resumé to info@kennedyfacialplastics.com along with a brief note on your interest in the role.
Pay:
$18.00 per hour Expected hours: 40.0 per week
Benefits:
Dental insurance Employee discount Health insurance Paid time off Retirement plan Vision insurance Application Question(s): Do you have experience working with Nextech EMR? Do you have experience working in the aesthetics industry?
Education:
Bachelor's (Preferred)
Experience:
Medical receptionist: 1 year (Required) Ability to
