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Family Health Care and Wellness Center

Front Desk Receptionist

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Job Description

Job Overview We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong organizational skills, proficiency in various office software, and the ability to manage multiple tasks efficiently in a fast-paced environment. Bilingual candidates are highly encouraged to apply. Responsibilities The receptionist must be highly proficient in insurance verification, patient registration, and the complete check in process. Equally important, the receptionist must exercise consistent diligence in making sure the correct insurance package is correctly entered into the EHR, collecting copays, deductibles, and any outstanding past balances at the time of service. Also the receptionist must be able to; Greet and assist clients and visitors in a friendly and professional manner. Manage multi-line phone systems, directing calls appropriately and taking messages as needed. Perform data entry, filing, and clerical tasks to maintain organized office records. Schedule appointments and manage calendars for staff members. Provide customer support by addressing inquiries and resolving issues promptly. Maintain a clean and welcoming front desk area. Proofread documents for accuracy before distribution. Collaborate with other administrative staff to ensure smooth office operations. Experience Minimal 3 years experience in a front desk or receptionist role is mandatory. Familiarity with office management practices and procedures is essential. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace is required. Strong typing skills with attention to detail for accurate data entry and filing. Excellent phone etiquette and interpersonal skills to provide outstanding customer service. Experience as a dental or medical receptionist is mandatory. Organizational skills with the ability to manage time effectively in a busy environment. Previous experience as a personal assistant or in administrative roles is beneficial. If you are passionate about providing excellent service and possess the necessary skills, we invite you to apply for this exciting opportunity as a Front Desk Receptionist!
Job Types:
Full-time, Part-time Pay:
$13.00 - $18.00 per hour
Benefits:
Employee discount Flexible schedule Professional development assistance Retirement plan
Work Location:
In person

Benefits

  • Professional Development
  • Other Retirement and Savings
  • Flexible Work Schedules
  • Dental Insurance