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Stepping Stone Acupuncture & Wellness

Integrative Medicine Clinic Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$40,509 / year median in Massachusetts

+8% projected growth

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Job Description

Seeking Front Desk Administrator Job Posting:
Integrative Wellness Clinic in Wellesley seeks professional and motivated Front Desk Administrator.
Qualifications:
Computer literacy and strong people skills a must.
Hours:
22-24 hours/week Mondays - Thursdays, 1:00-6:30 pm Fridays 3:00-5:00 pm (this shift is preferred but not required)
Responsibilities:
Greet patients, check patients in and out Schedule patients per practitioner recommendations Accept and record patient payments Answer phone calls, return voicemails, communicate with practitioners and managers about any calls that concern them Call patients from waitlist to fill open appointment spots Ensure online paperwork is filled out Coordinate with insurance biller to ensure insurance verification and patient payment is correct Enter new patient data into system Assist with inventory management Maintain physical reception area space Perform light cleaning duties and close up the office in the evening (taking out trash, etc.) Communicate clearly with other admin and clinic managers Respond to requests for medical records Assist with other administrative tasks as needed Attend monthly staff meetings
Compensation:
$20/hour Paid sick time, 3 weeks PTO, continuing education credits Free and discounted treatments Free membership to our yoga and movement studio
Reports To:
Clinic Manager Start Date:
August 2026
About Us:
Stepping Stone Acupuncture & Wellness opened in 2010 and has been serving the Wellesley, Needham, and Weston communities for the past 16 years. We are a full service acupuncture & wellness practice treating children, teens, adults, families, and seniors with a wide variety of integrative medicine services. We currently offer acupuncture, Chinese Herbal Medicine, massage therapy, Abdominal Therapy, craniosacral therapy, reflexology, cupping, and associated therapies. We opened a yoga and movement studio upstairs from our clinic last year. This position largely handles the clinic administration but has access to the yoga and movement space as well.
Contact:
Please send resume and cover letter via Indeed. Please no phone calls.
Job Type:
Part-time Pay:
From $20.00 per hour
Benefits:
401(k) 401(k) matching Continuing education credits Employee discount Free parking Paid sick time Paid time off Paid training Tuition reimbursement
Medical Specialty:
Pain Medicine Sports Medicine Application Question(s): Please tell us what interests you about this position! Are you able to commit to the posted hours of the job? (Monday through Thursday 1:00-6:30 pm, optional shift Friday 3:00-5:00 pm)
Experience:
Customer service: 1 year (Preferred) Computer skills: 1 year (Preferred) Ability to
Relocate:
Wellesley Hills, MA 02481: Relocate before starting work (Required)
Work Location:
In person