Front Desk Coordinator

Front Desk Coordinator Westborough, MA Job Details Full-time From $30 an hour 1 day ago Benefits Paid holidays Health insurance 401(k) Paid time off 401(k) matching Qualifications Record keeping Patient flow optimization Insurance verification Financial transaction processing Dental receptionist Greeting customers Filing Mid-level Medical scheduling Administrative experience Medical administrative support Financial record maintenance Organizational skills Multi-line phone systems Patient interaction Clerical experience Phone call management Patient charting Clean workspace maintenance Managing patient records 2 years Open Dental Full Job Description Front Desk Coordinator (Full-Time) Elite Dental Studio | Westborough, MA Elite Dental Studio is a top-rated, spa-like dental practice seeking a friendly, detail-oriented Front Desk Coordinator who takes pride in creating an exceptional patient experience from the moment someone walks through the door. This role is ideal for someone who is proactive, highly organized, and naturally takes ownership of their responsibilities. You anticipate needs, stay one step ahead, and help ensure the day runs smoothly for both patients and the clinical team. If you are dependable, polished, and thrive in a fast-paced, patient-focused environment, we'd love to meet you. We are privately owned and not affiliated with any chain or DSO, allowing us to focus on quality care, a supportive team culture, and doing things the right way. Schedule Full-Time | No Weekends Monday 7:45 AM

• 1:00 PM Tuesday 7:45 AM
• 6 PM Wednesday-Thursday 7:45 AM-5PM Friday 7:45 AM
• 4:00 PM What You'll Do Greet and check in patients with warmth and professionalism Manage a multi-line phone system and schedule appointments efficiently Verify insurance eligibility and accurately input patient information Utilize Open Dental software for scheduling, billing, and chart management Present treatment plans and discuss financial options with clarity and confidence Process payments and maintain accurate financial records Coordinate with the clinical team to ensure smooth patient flow Maintain a clean, welcoming front office environment Support administrative tasks such as scanning, filing, and correspondence Who We're Looking For Minimum 2 years of experience in a general dentistry practice (required) Experience with Open Dental software (preferred) A true self-starter who takes initiative without needing constant direction Exceptionally reliable and punctual Detail-oriented with strong organizational skills Calm, polished, and patient-focused demeanor Strong understanding of dental insurance and billing Comfortable multitasking while maintaining a high level of accuracy Positive, team-first attitude Why Elite Dental Studio We are known for delivering one of the best dental experiences possible in a warm, spa-like environment.

Our lead dentist, Dr. Chelsea Perry, is trained in dental sleep medicine and has been featured in Rolling Stone, Newsweek, and GQ for her expertise in dentistry and sleep health. She was also named Dentist of the Year by the Worcester Business Journal. We value professionalism, teamwork, respect, and excellence in both patient care and workplace culture. Compensation & Benefits Starting at $30 per hour (based on experience) Paid time off Paid holidays Vacation time 401(k) with employer match Complimentary dental care

Pay:

From $30.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Paid time off

Work Location:

In person