Part-Time Front Desk / Reception Associate The Klinic by KSW Medical Aesthetics Woburn + Winchester, MA About The Klinic The Klinic by KSW Medical Aesthetics is a luxury, evidence-based medical spa dedicated to the art and science of healthy, radiant skin. Our team blends medical expertise with an elevated client experience—where every detail reflects care, confidence, and clinical excellence. We are seeking a Part-Time Front Desk / Reception Associate who embodies professionalism, warmth, and a passion for aesthetics. This individual will play a vital role as the first impression of The Klinic — and for the right person, front-of-house excellence and practice operations aren't just a job, they're a career. Schedule Maximum 20 hours per week (or per diem) Required availability: Weeknights and some Saturdays with flexibility to cover as needed Must be available to work at both Winchester (618 Main St) and Woburn (675 Main St) locations Key Responsibilities Greet and check in/out patients with professionalism and warmth Collect payments, process sales, and provide after-care instructions Support clinicians by wrapping sales, assisting in room turnover, and ensuring treatment flow efficiency Confidently upsell memberships, packages, and individualized skincare/treatment plans Maintain brand integrity and uphold The Klinic's elevated patient experience Track and report low inventory; assist with restocking and ordering Answer and direct phone calls promptly Maintain cleanliness and organization throughout the facility Assist with internal operations support when required Complete ongoing skincare and retail product trainings as assigned Qualifications Prior experience in front desk customer service at a salon, spa, or medical office

REQUIRED

Strong communication and calm, polished demeanor Confidence in sales and client education Reliable, detail-oriented, able to multitask and problem solve in a fast-paced environment Tech-savvy with experience using scheduling and payment software. Boulevard experience highly preferred. Professional appearance consistent with The Klinic's luxury brand aesthetic Passion for aesthetics, skincare, and wellness. We're looking for someone who is genuinely passionate about the art of client experience and practice administration — and who sees a long-term career path in operational excellence, not a stepping stone to a clinical role. Compensation Hourly rate commensurate with experience starting at $20/hr with commission and bonus opportunities Administrative growth potential within an expanding, high-end medical aesthetics practice ✨ Join a team where clinical excellence meets bedside art—where every interaction inspires confidence, care, and beauty.

To apply:

Send your resume, a brief note about your interest, and why you would be a positive addition to the team to contact@theklinic.co

Job Type:

Part-time Pay:

From $20.00 per hour

Benefits:

Employee discount Professional development assistance

Experience:

Customer service: 1 year (Required)

Language:

Spanish or Portuguese (Preferred) Ability to

Commute:

Woburn, MA 01801 (Required) Ability to

Relocate:

Woburn, MA 01801: Relocate before starting work (Required)

Work Location:

In person