Front Desk Receptionist - Bilingual

Front Desk Receptionist - Bilingual Worcester, MA Job Details Full-time $18 - $20 an hour 1 day ago Qualifications Record keeping Computer operation Spanish Google Workspace Microsoft Excel Microsoft Outlook Guest relations Phone communication Inventory management Computer literacy Greeting customers Filing English Administrative experience Task prioritization QuickBooks Data entry Organizational skills Multi-line phone systems Clerical experience Office management Appointment scheduling Proofreading Communication skills Entry level Client interaction via phone calls Full Job Description Overview We are seeking an energetic and detail-oriented Bilingual Front Desk Receptionist to join our dynamic team! In this vital role, you will be the first point of contact for visitors and callers, providing exceptional customer service while managing a busy front desk environment. Your ability to communicate fluently in two languages

ENGLISH AND SPANISH

will ensure a welcoming experience for diverse clients and guests. This position offers an exciting opportunity to showcase your organizational skills, office management expertise, and friendly demeanor in a fast-paced setting. Paid positions are available, emphasizing our commitment to valuing every team member's contribution. Duties Greet visitors warmly and assist with check-in procedures, ensuring a positive first impression Manage multi-line phone systems efficiently, directing calls to appropriate departments or personnel Handle incoming and outgoing correspondence, including emails, mail, and packages Maintain organized filing systems, data entry records, and office supplies inventory Support administrative tasks such as calendar management, appointment scheduling, and personal assistance duties Utilize computer skills with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace for document creation and communication Perform clerical duties including proofreading documents, maintaining accurate records, and supporting bookkeeping activities using QuickBooks or similar software Experience Proven experience working at a front desk or reception area in an office environment Strong bilingual proficiency in [insert relevant languages], with excellent verbal and written communication skills Demonstrated ability to manage multi-line phone systems with professional phone etiquette Prior office management or administrative experience that includes data entry, filing, and calendar coordination Familiarity with computer literacy tools such as Microsoft Office (Word, Excel), Google Workspace, and basic bookkeeping software like QuickBooks Excellent organizational skills with the ability to prioritize tasks effectively and manage time efficiently Previous customer service experience that highlights strong interpersonal skills and the ability to support diverse client needs Join us in creating a welcoming atmosphere where professionalism meets warmth! Your proactive attitude and organizational prowess will help ensure our front desk runs smoothly while delivering outstanding support to our team and visitors alike.

Pay:

$18.00 - $20.00 per hour

Work Location:

In person