Find & Apply For Receptionist Jobs in Worcester, Massachusetts

Job Overview We are looking for a friendly, professional, organized, and dependable Front Desk Administrator to join our nail salon team. The ideal candidate is someone who enjoys working with people, has excellent communication skills, can multitask in a busy environment, and takes pride in creating a welcoming experience for every client. Duties Greet clients warmly and provide exceptional customer service Answer phone calls, texts, emails, and social media inquiries Schedule, confirm, modify, and cancel client appointments Manage walk-ins and help coordinate the daily appointment schedule Check clients in and out efficiently Process cash and credit card payments accurately Handle appointment deposits, cancellations, and no-shows according to salon policy Communicate with nail technicians regarding schedules, client needs, and appointment changes Keep the front desk, reception area, and client areas organized and presentable Maintain accurate client information and appointment records Assist with daily administrative tasks and paperwork Monitor salon supplies and assist with inventory and ordering when needed Encourage clients to rebook their next appointment Professionally address client questions, concerns, and complaints Help maintain a positive, professional, and welcoming salon atmosphere Assist the salon owner/manager with additional administrative tasks as needed Create drink orders upon request. Assist with onboarding and scouting new nail technicians. Skills Bilingual proficiency to communicate effectively with diverse clients and team members Strong organizational skills with the ability to multitask in a busy environment Prior office experience or administrative experience is highly preferred Exceptional phone answering skills with knowledge of phone etiquette Attention to detail for maintaining accurate records Effective client communication skills to support customer service goals Time management skills to prioritize tasks efficiently throughout the day Personal assistant experience or calendar management skills are advantageous Join us in creating a welcoming atmosphere while supporting our team's success! This role is perfect for someone eager to grow their administrative career in a vibrant setting.

Pay:

$15.00 per hour

Work Location:

In person