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Receptionist/Front Desk Manager
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$36,886 / year median in Maryland
+2% projected growth
Job Description
Receptionist/Front Desk Manager at
PODIATRY OFFICE
Receptionist/Front Desk Manager at
PODIATRY OFFICE
in Arnold, Maryland Posted in about 4 hours ago. Front Desk Receptionist — Warm, Polished, Friendly Join our established family practice as the welcoming face of our office. We are a one-doctor practice with a 32-year history of caring for our community and we are looking for a polished, friendly front desk person who can make every patient feel comfortable from the moment they arrive. The reception area is the first point of contact and plays a vital role in shaping the patient experience.
Key Responsibilities:
Answer a two-line phone system promptly and professionally. Check patients in and out efficiently using our computer scheduling system. Schedule and confirm appointments, manage cancellations and rescheduling. Collect daily co-pays and general fees for services; handle basic cash and card transactions. Maintain accurate patient files and assist with general office filing and organization. Escort patients to treatment rooms as needed and assist clinical staff. Provide a warm, respectful, and cheerful presence — smile, kindness, and a touch of laughter encouraged.
Requirements:
Strong computer skills are essential. Basic knowledge of insurance billing and verification is required. The ideal candidate must be able to multitask in a busy, small-office environment and maintain excellent organizational skills. Exceptional phone manners and the ability to communicate compassionately with patients of all ages are a must. This is a family-oriented, busy practice where teamwork and gentle care are valued. We welcome applications from those returning to the workforce, including retirees looking for a rewarding role. If you feel you bring kindness, professionalism, and a genuine interest in patient comfort, please send your resume to for consideration and an in-person interview.
Salary/Compensation:
$19.00 - $21.00 per hour recblid 6zpw33qjkp91j5v30y5rff6ls5we48