We are a commercial/residential HVAC service/installation contractor located in Beltsville, MD and we are searching for a full-time administrative assistant to join the team. This energetic role offers the opportunity to streamline daily operations, support team members, and ensure a smooth, professional environment. Your proactive attitude and excellent communication skills will help foster positive interactions with clients, visitors, and staff alike. We are committed to providing a paid position that values your organizational talents and technical proficiency, empowering you to thrive in a fast-paced setting. Responsibilities Manage multi-line phone systems with professionalism, directing calls efficiently and courteously. Handle incoming correspondence, emails, and inquiries with accuracy and promptness. Maintain organized records through data entry, spreadsheets, and word processing using Microsoft Office Suite. Support office management tasks such as scheduling appointments, making sure all technicians are running on time, sending service call information to the technician, and managing calendars. Send customer invoices and take payments over the phone. Reviewing invoices and identifying if any additional follow up is needed. Assist with clerical duties including proofreading documents, maintaining filing systems, submitting rebates, and managing office supplies. Skills Proven experience in administrative support roles with strong organizational skills. Excellent computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and productivity software. Familiarity with Housecall Pro software is a plus. Strong typing skills with attention to detail for data entry and document proofreading. Exceptional phone communication skills combined with courteous phone etiquette across multi-line systems. Bilingual abilities are highly desirable to serve diverse client needs effectively (but not mandatory). The ability to identify what needs to be done and when, without constant supervision. Demonstrated ability to multitask efficiently while maintaining high levels of customer service and professionalism. Prior experience in HVAC is advantageous. We are looking for a dependable, organized, and proactive individual who can manage multiple responsibilities while providing excellent support to our team and customers. This position is an opportunity to join an established company that values professionalism, technical ability, attention to detail, and a strong work ethic.

Job Type:

Full-time Pay:

$20.00 - $30.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred) Shift availability: Day Shift (Required) Ability to

Commute:

Beltsville, MD 20705 (Required)

Work Location:

In person